Frequently Asked Questions
Find answers to common questions and get the information you need!
What's the mission of Urban Escape?
Our Mission focus on E³ (also known as E Cube):
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Exploration: We inspire curiosity and adventure.
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Enrichment: We create meaningful experiences that blend traditional and new-age technology.
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Education: We provide opportunities for learning through hands-on engagement.
How do I enter an EVENT?
You may enter the map from the Home Page by tapping on "ENTER MAP GAME".
The timer is counting down to the next hosted event
Make sure to RSVP for the event so you're register and qualifies for badges and prizes.
I'm Getting Location Error.
If you are getting Location error on your browser, here are a few solutions:
1) Make sure your browser's location is enabled
2) Change Browser: We find that chrome browser works best
How do I interact with the Map?
You can engage with or collect images when you are within their radius.
Your blue dot must be within the image for it to work.
What's the purpose to MISSONS?
The Missions Tab provides you with mission(s) to complete.
Once you finish a mission, you can redeem it for badges and prizes.
How do I navigate & redeem?
Once you have completed the mission:
-gathered the necessary collectibles
-met the mission matching requirements
the REDEEM button will be activated. Congrats!
What's a REFRESH button for?
You'll need to use the REFRESH button:
1) Whenever you return to the map after not playing or switching back to the map from a different app
2) If you experience unnecessary lag or your marker location isn’t moving with you on the map.
What's a EYE button for?
When you click on an image, an eye icon will appear.
Tap the eye icon to access the image details.
Show us quick demo map interaction?
